Last Updated: October 2024
At Fern Hollow Fiber Goods (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, FernHollowFiberGoods.com (the “Website”).
By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.
1. Information We Collect
We collect various types of information when you interact with our Website, including:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, mailing address, phone number, and payment information.
- Device Information: We automatically collect information about your device, including your IP address, browser type, operating system, and referring URLs, through cookies and other tracking technologies.
- Usage Data: We collect information about how you use the Website, including pages viewed, links clicked, time spent on the site, and other actions you take while browsing.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including payment processing, shipping, and customer support.
- Create and manage your account.
- Communicate with you about your orders, account status, and promotional offers.
- Improve our Website’s performance and user experience.
- Monitor and analyze usage trends to enhance our services.
- Comply with legal requirements or protect our legal rights.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processors, shipping partners, or marketing platforms. These service providers are obligated to protect your information and use it only for the services they provide.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to a new owner as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to protect our rights, comply with legal obligations, or investigate fraud or security concerns.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to:
- Enhance your browsing experience.
- Remember your preferences and settings.
- Provide personalized content and targeted ads.
- Analyze website traffic and user behavior.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
5. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct or update your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Objection: You can object to the processing of your personal information for direct marketing purposes.
To exercise any of these rights, please contact us using the contact information provided below.
7. Third-Party Links
The Website may contain links to third-party websites, plug-ins, or services. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: fernhollowfibergoods@gmail.com
By using FernHollowFiberGoods.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.